Frequently Asked Questions
Everything you need to know about your PLEASURES experience.
How long will it take for my order to ship?
Standard orders are processed within 2-3 business days. Once shipped, domestic delivery typically takes 3-5 business days, while international shipping varies by location.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition collaborations may be final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties or import taxes incurred at the border.
How do I know which size to choose?
Each product page includes a specific size guide. Most of our apparel follows a relaxed, streetwear fit. If you are between sizes, we recommend sizing up for a more oversized look.
Can I cancel or modify my order?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we cannot guarantee modifications or cancellations, but please contact support as soon as possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay for accelerated checkout.