Returns & Exchanges

At PLEASURES, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn and unwashed items in their original packaging. Please note that limited edition collaborations and final sale items are not eligible for return or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are attached and the invoice is included inside the box.

3

Ship the Item

Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing